Help Center

To place an order, browse through the available foods, select your items, add them to your cart, and proceed to checkout. Follow the prompts to confirm your delivery address and payment method.

Once an order is placed, modifications may not be possible if the vendor has already started preparing your food. Contact customer support immediately if you need to make changes.

You can track your order in real-time by going to the "Orders" section in your account. You'll see the status updates from "Pending" to "Out for Delivery" to "Delivered".

Delivery times vary depending on your location and the vendor's preparation time. Most orders are delivered within 30-45 minutes. You'll see an estimated delivery time at checkout.

Delivery fees vary by vendor and location. The delivery fee is displayed at checkout before you confirm your order. Some vendors offer free delivery for orders above a certain amount.

You can update your delivery address in your profile settings. For an existing order, contact customer support as soon as possible to request a change.

We accept card payments, bank transfers, and cash on delivery. OPay payments are also available for secure online transactions.

Yes, we use industry-standard encryption and secure payment gateways to protect your payment information. We do not store your complete payment card details on our servers.

To request a refund, contact our customer support team with your order number and a brief description of the issue. Refunds are processed within 3-5 business days after approval.

Click on the "Login" button at the top of the page, then select "Sign Up" to create a new account. You'll need to provide your name, email address, and phone number.

Click on "Forgot Password" on the login page. Enter your registered email address, and we'll send you instructions to reset your password.

To delete your account, please contact our support team. They will assist you with the account deletion process while ensuring any pending orders are properly handled.